Social relay

Since its opening in 2013, the Mucem has been implementing a wide range of initiatives to give everyone access to their cultural rights.

Place d'Armes - 2024 - architects Rudy Ricciotti and Roland Carta © Maxime Verret - Mucem
Place d'Armes - 2024 - architects Rudy Ricciotti and Roland Carta © Maxime Verret - Mucem

Your role is essential!

The museum aims to be a resource center for professionals and volunteers in the fields of solidarity, social services, and medical-social care. It boasts an exceptional setting and such a rich program that there is always an exhibition or event to suit a wide range of interests. Users of social centers, beneficiaries of charitable organizations, job seekers, learners of French as a foreign language, patients…
Everyone attests to how enriching it is to participate in a cultural project—or even to take a simple tour of the Mucem.

You play a key role in sharing the Mucem’s offerings with your networks and with the users of your organizations, associations, social centers, and recreation centers. Together, we can remove the barriers to access to culture—particularly those related to access to information—so that everyone can enjoy the Mucem and its rich cultural programming.

Resources are available to help you prepare for the visit

Resources

Access the Mucem’s educational resources, the exhibition map, and the texts and images that will help you plan your visit

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FALC Booklets

Several exhibits feature explanations in FAL (easy-to-read) French. In addition, booklets in FALC (easy to read and understand) are available for download on the Intellectual Disabilities page.

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Discovery Tours

Discovery tours are organized for social service centers. To find out the dates, sign up for the “Relais sociaux” newsletter at: relais@mucem.org

"Learn French at the Mucem"

Museum Guide and Visitor Resources (PDF)

download (pdf, 3.17 Mo)
Audio Tour Guide

Audio content related to the exhibitions is available on your phone and can be accessed for free via the Mucem web app

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Keeping up to date

To find out when new exhibitions and outreach activities will be presented, send an e-mail to relais@mucem.org, specifying your mission and contact details:

  • your first and last name,
  • the name and address of your organization,
  • your function,
  • your telephone number and e-mail address.

We are at your disposal to meet all your needs. We’ll also be happy to advise you on how to improve your welcome, or on any communication media you may need (posters, postcards, digital visuals, etc.).

What can you do with a group of adults?

Groups are welcome every day starting at 9 a.m. (10 a.m. on weekends), except on Tuesdays.

Conversation workshops

The Mucem offers conversation workshops for people learning French and those working to combat illiteracy. Participants are invited to discuss a social issue highlighted at the museum.
To view the schedule of conversation workshops: relais@mucem.org

Guided and self-guided tours

Would you like to introduce others to the exhibitions at the Mucem?
The Mucem offers guided and self-guided tours to adult visitor groups by reservation.

Children at the Mucem - 2024 - architects Rudy Ricciotti and Roland Carta © Maxime Verret - Mucem
Children at the Mucem - 2024 - architects Rudy Ricciotti and Roland Carta © Maxime Verret - Mucem

Practical information and booking

Reservations are required for group access.

Contact the reservations department every day from 9am to 6pm:
by phone: 04 84 35 13 13
by SMS: 06 07 26 29 62
by email:reservation@mucem.org

Information required for the reservations department:

– Name of the structure, its address and its mission
– Name, first name and contact details of the group leader (cell phone and email)
– Desired exhibition
– Type of visit: guided (€50 per group) or self-guided (free)
– Desired dates and times of visit

The 2025-2026 brochure (pdf, 1.95 Mo)

What to do with children and teenagers

Destination Mucem @ Melek Zertal @ Architectes Rudy Ricciotti et Roland Carta / Mucem.
Destination Mucem @ Melek Zertal @ Architectes Rudy Ricciotti et Roland Carta / Mucem.

Destination Mucem

On Sundays, a special bus crosses the city to bring the museum closer to you. The bus passes through your neighborhood once a month. A 100% free offer (bus + museum).

Once again this year, Destination Mucem is available on selected weekday dates for schools, leisure centers, social organizations and associations. In groups, plan a visit to an exhibition from Monday to Friday, or discover the cultural program in the evening.

Destination Mucem is a 100% free offer (bus + activity at the Mucem) reserved for leisure centers located in Bouches-du-Rhône’s Priority Urban Neighborhoods (QPV).

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Partnerships

  • Ensemble en Provence by the Bouches-du-Rhône departmental council and Mucem

    In early 2015, the Mucem signed an agreement with the Bouches-du-Rhône department to join the “Ensemble en Provence” scheme.

    This scheme aims to bring social players closer to cultural and sports players in the Bouches-du-Rhône region, thereby facilitating access to cultural facilities. To encourage visitors to the Mucem, “Ensemble en Provence” removes the barrier of mobility by enabling social structures in the department located outside Marseille to have their transport costs covered when they come to attend a guided tour at the Mucem.

    To do so, structures must make their reservation with the Mucem reservations department, specifying that their request is related to the “Ensemble en Provence” program.

    A booking confirmation will be sent to them.

    A request for transport can be made to the “Ensemble en Provence” team:

  • The Vivre ensemble Marseille group

    Mucem has joined forces with several cultural establishments in Marseille to create the “Vivre ensemble Marseille” group. The members of this group propose adapted pricing, specific mediation tools and meetings for social audiences and their intermediaries, and have designated a special contact within each institution. The group publishes a quarterly newsletter containing a selection of proposals.

  • Learn French at the Mucem with CRIA Paca

    Since 2018, the Mucem has been working with a group of volunteers and professionals involved in literacy and learning French as a Foreign Language (FLE). The result of numerous meetings is a tool to assist visitors.

  • Culture du coeur 13

    The Mucem provides Culture du coeur 13 and its members with free tickets for exhibitions and shows.