Visual impairments
The visually impaired may borrow magnifying glasses from the cloakrooms, free of charge. Guide dogs and canes with tips are permitted inside the museum. To best prepare your visit to the museum, we recommend that you read through the page for visitors with disabilities.
To sign up for the newsletter dedicated to activities accessible to the visually impaired, please write to handicap@mucem.org.
- Touch exhibition in the Mediterranean Gallery
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The sensory course through the Mediterranean Gallery presents tactile interpretations of a dozen or so seminal pieces evocative of the exhibition’s main themes. Dedicated to the visually impaired and the blind, it is an integral part the exhibition and is accessible to all museum guests. Each tactile object is accompanied by a text in large print and in Braille.
- Self-guided tours of the tactile exhibition
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The multimedia guide includes an audio description providing an in-depth interpretation of the items along the tour. It was designed to be easy for the visually impaired to use. Two models of devices are available. The first one provides for navigation by means of speech synthesis, and the second has keys with large letters. Hire cost: Free for persons with disabilities and a helper. Available from the J4 ticket office.
- Sensory tour
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A guided sensory tour is dedicated to the tactile exhibition. The mediators combine audio descriptions with a sensory approach (touch, smell and hearing). Price: €5 for the visually impaired person and free for an individual assisting him/her (the presence of a helper is strongly recommended)
Reservation required by contacting +33 (0)4 84 35 13 13 or reservation@mucem.org (tours limited to 6 visually impaired persons
Access / Meeting point: J4 Entrance Hall
Tour length: 2 hrs
Group visits
Special time slots are reserved for groups, to ensure specially catered service and mediation.
| Guided tour | €50, including the reservation fee, tour guide and audiophone equipment, as available. |
| Independent tour | No reservation fee. Persons with disabilities are entitled to free admission for themselves and one helper. Documentation of the disability is requested. |
Reservations are required at least three weeks in advance for guided tours and one week in advance for independent tours. Contact the Reservations Department, every day from 9 am to 6 pm by telephone +33 (0)4 84 35 13 13, by email reservation@mucem.org or by text message (for the deaf): +33 (0)6 07 26 29 62
When booking your reservation, please explain the types of disabilities in your group. Do your guests have:
– motor issues;
– sensory issues;
– comprehension issues;
– concentration issues; or
– other issues?
This information is very important to the enjoyment of your tour. It will enable the Mucem’s information and mediation staff to better accommodate your group. On the day of your visit, please go to the group information desk with a copy of your booking confirmation