Visual disability

Multisensory tours of temporary exhibitions

Mucem offers visually impaired visitors the chance to discover temporary exhibitions during audio-description guided tours, which can be accompanied by multi-sensory devices.

Reservations and practical information

• Duration of audio tour of temporary exhibitions: 1h30
• Price: €5 for the visually impaired and free for the companion(the presence of the companion is strongly recommended).
• Reservations required on 04 84 35 13 13 or reservation@mucem.org
• Access / Meeting point : Hall du J4

Guided tours with a tactile trail

Designed to meet the needs of visually impaired and blind visitors, the trails are integrated into the permanent exhibits and accessible to all visitors. Each tactile object is accompanied by a text in large print and Braille.

These routes can be explored during a guided tour or every day with the audioguide. The audioguide is loaned free of charge to visually impaired visitors at the Mucem main ticket office. Audio-described content can also be downloaded prior to the visit, enabling visitors to use their own listening equipment.

Alternatively, they can be viewed on your phone or tablet via the free webapp visit.mucem.org.

The audioguide

The audioguide features audio-description for in-depth reading of the elements of the tactile tours. It has been designed for easy use by the visually impaired.

The device features large buttons and a marker at the 5.

The audioguide is free for disabled visitors and their companions.

It is available from the J4 ticket office.

Group tours

Special time slots are reserved for groups, enabling us to offer a particularly warm welcome and mediation services.

Guided tour

• Price: €50.
  • Rates for guided tours include booking, lecture and audiophone equipment (subject to availability).
• Reservations must be made at least 3 weeks in advance.

Self-guided tour

• Reservation rights free of charge.
  • Disabled visitors are entitled to free admission for themselves and a companion. Proof of disability is required.
• Reservations must be made at least 1 week in advance.

Information and reservations every day from 9 a.m. to 6 p.m. :

• Tel: 04 84 35 13 13
• SMS: 06 07 26 29 62 (for the deaf and hearing-impaired)
• Mail: reservation@mucem.org

When booking, please specify the disability status of the people in your group. Do they have:

• locomotion difficulties
• sensory difficulties
• comprehension difficulties
• concentration difficulties
• other difficulties?

This information is invaluable for the comfort of your visit. It will help the Musem reception and mediation staff to better welcome your group. On the day of your visit, please present your reservation confirmation at the group reception desk.

Audio descriptions

The sensory tour of the ” Méditerranées” exhibition features an introductory station and tactile interpretations of five major themes in the exhibition.

Design and production: Tactile Studio

Throughout the ” Populaire? ” exhibition, a multi-sensory tour for the general public, accessible to people with visual, motor and mental disabilities, punctuates the visit.

It’s a sensitive, poetic device made up of 7 stations in a retro universe, inviting visitors to discover and handle the collection of a fictional character, the eccentric collector. Travel souvenirs, films, masks… as the character gleans his finds, everyone can discover or rediscover the popular imagination associated with everyday objects that have become emblematic, a sort of “Proust’s madeleines” that awaken emotions, sensations and memories.

Design and production: Chouette fluo and Esprit Volume