Visual disability

Circulation, color contrast, sensory devices... Mucem makes sure that visitors with visual impairments have a comfortable and accessible experience.

Parcours du collectionneur, Exposition Populaire ? © Julie Cohen
Parcours du collectionneur, Exposition Populaire ? © Julie Cohen

Multisensory tours of temporary exhibitions

Mucem offers visually impaired visitors the chance to discover temporary exhibitions during audio-description guided tours, which can be accompanied by multi-sensory devices.

Reservations and practical information

  • Duration of audio tour of temporary exhibitions: 1h30
  • Price: €5 for the visually impaired and free for the companion(the presence of the companion is strongly recommended).
  • Reservations required on 04 84 35 13 13 or reservation@mucem.org
  • Access / Meeting point : Hall du J4

Upcoming visits

View full agenda

Souffleurs d’Images, a free accessibility service

Souffleurs d’Images is a free, personalized accessibility service offering visually impaired and blind people access to the cultural event of their choice within our network of partners. The volunteer, an art student, cultural professional or artist, describes and blows to a visually impaired or blind person, the elements that are invisible to him or her, for the duration of an exhibition or show.

At the Mucem, Souffleurs d’image allows you to enjoy the cultural program or discover the exhibitions either with the help of sensory tours and audiodescriptions, or in support of the guided tours offered by Mucem guides.

Reservations must be made at least 15 days before the date of the tour or show.

  • by calling 06 40 65 69 38,
  • by e-mail: souffleursdimages@souffleursdesens.org

The meeting place will be arranged by the volunteer blower and the person being accompanied.

Tactile tour

Designed to meet the needs of visually impaired and blind visitors, the trails are integrated into the permanent exhibits and accessible to all visitors. Each tactile object is accompanied by a text in large print and Braille.

These routes can be explored during a guided tour or every day with the audioguide. The audioguide is loaned free of charge to visually impaired visitors at the Mucem main ticket office. Audio-described content can also be downloaded prior to the visit, enabling visitors to use their own listening equipment.

Alternatively, they can be viewed on your phone or tablet via the free webapp visit.mucem.org.

Audio descriptions

Audiodescriptions of the Collector's Journey "Popular?

Throughout the ” Populaire? ” exhibition, a multi-sensory tour for the general public, accessible to people with visual, motor and mental disabilities, punctuates the visit.

It’s a sensitive, poetic device made up of 7 stations in a retro universe, inviting visitors to discover and handle the collection of a fictional character, the eccentric collector. Travel souvenirs, films, masks… as the character gleans his finds, everyone can discover or rediscover the popular imagination associated with everyday objects that have become emblematic, a sort of “Proust’s madeleines” that awaken emotions, sensations and memories.

Design and production: Chouette fluo and Esprit Volume

Audiodescriptions of "Méditerranées

Introduction(MPEG,11006 ko)
The Venus of Arles(MPEG,7158 ko)
The jewels(MPEG,7458 ko)
Berber ceramics(MPEG,8771 ko)

The sensory tour of the ” Méditerranées” exhibition features an introductory station and tactile interpretations of five major themes in the exhibition.

Design and production: Tactile Studio

The audioguide

The audioguide features audio-description for in-depth reading of the elements of the tactile tours. It has been designed for easy use by the visually impaired.

The device features large buttons and a marker at the 5.

The audioguide is free for disabled visitors and their companions.

It is available from the J4 ticket office.

Group tours

Special time slots are reserved for groups, enabling us to offer a particularly warm welcome and mediation services.

Guided tour

  • Price: €50.
    • Rates for guided tours include booking, lecture and audiophone equipment (subject to availability).
  • Reservations must be made at least 3 weeks in advance.

Self-guided tour

  • Reservation rights free of charge.
    • Disabled visitors are entitled to free admission for themselves and a companion. Proof of disability is required.
  • Reservations must be made at least 1 week in advance.

Information and reservations every day from 9 a.m. to 6 p.m. :

  • Tel: 04 84 35 13 13
  • SMS: 06 07 26 29 62 (for the deaf and hearing-impaired)
  • Mail: reservation@mucem.org

When booking, please specify the disabilities of the people in your group. They present:

  • locomotion difficulties
  • sensory difficulties
  • comprehension difficulties
  • concentration difficulties
  • other difficulties?

This information is invaluable for the comfort of your visit. It will help the Musem’s reception and mediation staff to better welcome your group. On the day of your visit, please present your booking confirmation at the group reception desk.